Closure

Closure


Lougheed Centre closure due to COVID-19 coronavirus – Update 15 – June 24, 9:45 a.m.

Rocket Man performance for September 14 is cancelled. All affected ticket holders will be contacted via our Box Office staff.

Lougheed Centre closure due to COVID-19 coronavirus – Update 14 – April 30, 11:09 a.m.

Recent announcements from Alberta Health Services has changed our planning for the August rescheduled events. We have updated the list as well as clarified the changes below:

  • Catch a Rising Star is now cancelled
  • NOVA Dance Challenge is now cancelled
  • Sparkle/Sparkle Bright Dance Festivals are now cancelled

Thank you for your patience while waiting for the update.

Lougheed Centre closure due to COVID-19 coronavirus – Update 13 – April 20, 4:42 p.m.

Our closure and postponement updates have slowed down a little but there are some additions and changes that have been made. The big changes this time around relate to dance festivals that were postponed, which now have new confirmed dates. Here they are:

  • Catch a Rising Star Dance Festival moved to Aug. 4-7, 2020
  • NOVA Dance Challenge moved to Aug. 8-9, 2020
  • Sparkle/Sparkle Bright Dance Festivals all moved to Aug. 11-16, 2020

We have also updated other events and dates, which can be seen in the full list below (it’s moved up).

  • Affected events

    Show Date Cancelled/Postponed
    Gravity Dance Force March 12 Postponed – hold tickets and await reschedule information from the Lougheed Centre
    VC2 Cello Duo March 13 Cancelled
    Andy and Tina’s Dance FX Spring Showcase March 14 Cancelled
    ABRA Cadabra – Music and Magic of ABBA March 16 Postponed – hold tickets and await reschedule information from the Lougheed Centre
    Professorial Lecture with Bill Hackborn March 16 Postponed – will update when a new date is available
    Colin James Trio March 17 Postponed – hold tickets and await reschedule information from the Lougheed Centre
    Catch a Rising Star Dance Festival To be determined Cancelled
    Community Band March 22 Cancelled – free event, await further direction from the Lougheed Centre
    Mission Songs Project workshop March 24 Cancelled – free show, no action needed
    Mission Songs Project performance March 25 Cancelled – free show, no action needed
    Mission Songs Project lunch and learn March 25 * Cancelled – free show, no action needed
    Sparkle Dance Festival March 28 – 29 Cancelled
    Dance to the Future Festival April 2-5 Cancelled
    Camrose & District Music Festival April 6-8 Cancelled – organizers are to meet soon to discuss plans related to this event
    Tim Tamashiro April 9 Cancelled
    Camrose & District Music Festival – Grand Concert April 14 Cancelled – organizers are to meet soon to discuss plans related to this event
    BOOM April 15 Cancelled
    Sizzle Dance Festival April 17-19 Postponed – more information to follow
    The Zombies April 20 Cancelled
    Sparkle Bright Dance Festival April 22-25 Cancelled
    Camrose Veselka Ukrainian Dance – Year End Recital April 26 Cancelled
    Inferno Dance Festival April 30 – May 3 Postponed – more information to follow
    Classic Albums Live – Beatles’ Sgt. Pepper May 4 Postponed – hold tickets and await reschedule information from the Lougheed Centre
    Spot Light Dance Festival May 11 – 14 Cancelled
    Nova Dance Challenge May 16 – 17 Cancelled
    Brian Keating May 20 Rescheduled for Oct. 20. Notes on this event: Patrons will be issued new tickets for this date. If a refund is desired, please contact the box office by April 24.
    Camrose Academy of Dance year-end recital May 23 Postponed
    Charlie Killam Spring
    Concert
    May 27 Cancelled
    Second City May 30 Cancelled. Notes for this event: The box office will be working to issue refunds or certificates for affected ticket holders.
    Turning Point Showcase May 31 Postponed
    Dance FX year-end recital June 5-6 Cancelled
    University of Alberta, Augustana convocation June 7

    Now online, June 12

    Cancelled
    Rocket Man June 9 Rescheduled for Sept. 14. Notes on this event: Patrons will be issued new tickets for this date. If a refund is desired, please contact the box office by April 24.
    Ballet Camrose

    Rocket Man

    June 13-14

    Setpember 14

    Postponed

    Cancelled

Lougheed Centre closure due to COVID-19 coronavirus – Update 12 – April 6, 9:10 a.m. Affected events:

Greetings Friends,

Some updates on show cancellations or postponements for our patrons (the full list is below) Events/performances affected are:

  • The Spot Light Dance Festival: May 11-14, postponed
  • Nova Dance Challenge: May 16-17, postponed
  • Brian Keating: May 20, rescheduled to Nov. 20 (corrected from an earlier post)
  • Second City: May 30, cancelled
  • University of Alberta, Augustana convocation: cancelled
  • Rocket Man: June 9, rescheduled for Sept. 14

Notes related to postponements, reschedules and cancellations:

  • The Lougheed Centre is working closely with all affected dance festivals to come up with new dates.
  • Cancellations: The box office will be reaching out to affected patrons.
  • Reschedules: The box office will be reaching out to affected patrons, new tickets will be issued. If a refund is desired, please reach out to the box office before April 24.

Thank you once again for your patience.

Contact details: Box office phone number: (780) 608-2922 or by email at boxoffice@camroselive.ca. Monday to Friday from 9:00 am noon and 1:00 pm to 4:30 pm.

  • Affected events:

 

Lougheed Centre closure due to COVID-19 coronavirus – Update 11 – March 30, 11:04 a.m.

Please see the full list below for updates. Inferno Dance Festival is postponed, we are working with festival organizers to determine a new festival date. Also, CAL – Beatles’ Sgt. Pepper is postponed, with the goal to reschedule this performance.

Lougheed Centre closure due to COVID-19 coronavirus – Update 10 – March 24, 10:25 a.m.

All shows up to April 29 have been cancelled or postponed. We’re working closely with dance festival organizers to see if there are ways to push back those dates.

Box Office update

At this time, our administration office including the box office is now working remotely until further notice, so we are not available in a physical location.  You can still reach the box office at this phone number: (780) 608-2922 or by email at boxoffice@camroselive.ca. Monday to Friday from 9:00 am noon and 1:00 pm to 4:30 pm.

Lougheed Centre closure due to COVID-19 coronavirus – Update 9 – March 19, 12:02 p.m.

We have made a slight change to our box office hours: starting today, the box office will be closed from 12 to 1 p.m. during the lunch hour.

Lougheed Centre closure due to COVID-19 coronavirus – Update 8 – March 18, 1:10 p.m.

The Zombies performance set for April 20 has been cancelled. The up-to-date list can be seen below.

Lougheed Centre closure due to COVID-19 coronavirus – Update 7 – March 16, 4:42 p.m.

Entered Gravity Dance Force information into table.

Lougheed Centre closure due to COVID-19 coronavirus – Update 5 – March 13, 8:30 p.m.

We continue to monitor the COVID-19 coronavirus pandemic and will be updating this page as events change. Please check back regularly.

Box office staff hours are changing slightly during this time. Typically, the box office is open from 1 to 4:30 p.m. on Saturdays, however, with the cancellation of shows, the box office won’t be open on Saturday.

The box office staff are working through cancelled shows and issuing refunds to clients and have done an excellent job communicating with ticket holders.

Lougheed Centre closure due to COVID-19 coronavirus – Update 4 – March 13, 4:15 p.m. (additional changes to events)

Lougheed Centre closure due to COVID-19 coronavirus – Update 3 – March 13, 1:36 p.m. (changes to events)

Lougheed Centre closure due to COVID-19 coronavirus – Update 2 – March 13, 11:22 a.m.

Thank you for your patience as we work through the challenges that come with the COVID-19 pandemic.

Effective today, all events leading to March 29 are cancelled or postponed. The decision to cancel these shows does not come lightly, however, with the guidance from Alberta Health Services we feel this is the best course of action for all stakeholders.

The Lougheed Centre staff will be contacting all presenters affected by this cancellation. Please see the list below for more details on performances in the closure window.

Patrons: All ticket holders for each event will be contacted by the Centre through email or phone.

Cancelled events: Patrons will be contacted via phone or email by the box office to process their refund.

Postponed show ticket holders: We are working with presenters to reschedule postponed events. Ticket holders for postponed events should hold onto their tickets for now and wait for communication from the theatre as to when those dates have changed to. At any time should ticket holders request a refund for events in the closure window, they can contact the box office by phone: (780) 608-2922 or email: boxoffice@camroselive.ca.

***NOTE: The original table has been moved up closer to the top of the this post.***

March 30 and forward

For now, all shows after March 30 and forward will remain open. The Lougheed Centre will be making regular updates related to future shows so please check this page on a regular basis as we strive to communicate with all stakeholders.

We want to thank all our patrons and presenters for their patience and understanding during this time. Our goal is to continue business as usual but our priority is the health and safety of our patrons so that we can continue the exciting work we have been doing.

Please check back as we will update information on this page.

Lougheed Centre closure due to COVID-19 coronavirus – Update 1 – March 12, 4:20 p.m.

As of March 12 at 3:30 pm., Chief Medical Officer of Health, Dr. Deena Hinshaw issued the following:

“Effective immediately, we are asking all large gatherings or international events in the province to be cancelled and advising Albertans against travel outside of the country.”

“By ‘mass gathering’, we mean any mass gatherings of more than 250 people. This includes large sporting events, conferences and community events.”

For now, this direction will affect all events in the Jeanne & Peter Lougheed Performing Arts Centre.

Today’s Event – Gravity Dance Force Recital has been cancelled for today and will be rescheduled for a later date.  We are asking patrons to hold on to their tickets for now.  We will contact patrons directly with more information.

See below for important information

Staff at the Centre are working diligently to ensure the public remains safe and healthy during this time. In an effort to communicate with all stakeholders, this page has been created and will be updated regularly. While the building is closed to the public, staff are working and are contacting all affected stakeholders.

Patrons and presenters: We are in the process of communicating with affected patrons and presenters regarding the affected show dates and anyone affected can expect a phone call or email from our staff as soon as possible.

Stay up-to-date: Twitter twitter.com/lougheedcentre and Facebook facebook.com/lougheedcentre pages will be updated regularly. If you would like email updates, please sign up with our email form at the bottom of this page.

We are working closely with health officials to ensure public safety with the goal to be allow normal operations as soon as possible. We want to thank everyone for their patience as we work to communicate with those affected.

Make sure you follow the advice above on hand washing and cleaning surfaces whether at home or on vacation. If you have any questions or concerns regarding your health or Novel Coronavirus (COVID-19), call Health Link at 8-1-1.

Our next update will be Friday, March 13 at 10 a.m. 


Important Links

Alberta Health Services Updates

University of Alberta

City of Camrose