UPDATE: 4: Box Office closed to in-person visits Dec. 11, 2020 – 9:45 a.m.
Our box office is closed to in-person visits. However, staff are still taking phone calls and emails during normal business hours.
UPDATE: 3: New government measures announced Dec. 8, 2020 – 5:22 p.m.
Province-wide restrictions are in place with mask restrictions in place starting Dec. 8 and that includes public spaces.
Starting Dec. 13 entertainment and recreation facilities like the Jeanne and Peter Lougheed Performing Arts Centre must close. This sets in place a four-week closure. “The current situation is critical. These mandatory restrictions apply provincewide and will be in place at least until January 12, 2021,” states the provincial Covid-19 info for Albertans website.
A note on our current hours of operation during the enhanced measures: Our physical box office is open to the public Tuesdays and Thursdays 9 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m. Closed for lunch. Our staff are taking phone calls and responding to emails for all things related to the box office throughout the week with normal hours of operation being Monday through Friday with the same times.
UPDATE 1: New COVID-19 measures provided by the Government of Alberta: Nov. 12, 2020 – 11:46 a.m.
To our valued patrons,
On Tuesday, Nov. 24, 2020, the Government of Alberta implemented mandatory COVID-19 safety measures with guidance from Alberta Health Services. These mandatory measures affect the Jeanne and Peter Lougheed Performing Arts Centre and will be in place for the next three weeks starting Friday, Nov. 27.
- Yuk-Yuk’s December: Cancelled
- Augustana Choirs Present: A Light of Song will continue. This is a digital presentation with no audience.
- Camrose Playhouse: A Christmas Carol: Cancelled
Box Office Hours are changing:
Tuesdays and Thursdays, Open – 9 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m. (Closed for lunch). Closed the rest of the days.
We are reaching out to all affected patrons and event organizers directly. For now, we ask that you hold on to your tickets.
Our goal is to ensure you have a safe experience at the Lougheed Centre and we will continue the safety steps implemented at the outset of the pandemic. Please visit this page camroselive.ca/covid regularly for updates.
Mandatory measures for other businesses are in place and information on those can be found on the Alberta.ca website.
Keeping you updated
In an effort to communicate with all stakeholders, this page has been created and will be updated regularly. While the building is closed to the public, staff are contacting all affected stakeholders.
Stay up-to-date: Twitter: twitter.com/lougheedcentre, Facebook: facebook.com/lougheedcentre and Instagram: instagram.com/lougheedcentre pages will be updated regularly. If you would like email updates, please sign up here.
We want to thank everyone for their patience as we work to communicate with those affected and will be following the guidelines set by the province.
Make sure you follow the advice above on hand washing and cleaning surfaces whether at home or on vacation. If you have any questions or concerns regarding your health or Novel Coronavirus (COVID-19), call Health Link at 8-1-1. To book a test, click here.
See how we disinfect the Lougheed Centre after a performance