The Jeanne & Peter Lougheed Performing Arts Centre shares a difficult announcement regarding our upcoming November schedule. Due to unforeseen circumstances, the scheduled performance of Matt Dusk: A Very Sinatra Christmas, originally slated for Friday, November 20th in the Cargill Theatre has been cancelled.
Our entire team shares in the profound disappointment this cancellation brings to our patrons, sponsors, and community partners. We eagerly anticipated welcoming Matt Dusk to Camrose to launch the holiday season alongside our annual Midnight Madness festivities.
Transparent and Automatic Refund Processing for Ticket Holders
We value your trust and strive to make the refund process as effortless as possible for every ticket buyer.
Patrons do not need to call the Box Office or stand in line to request a reimbursement. Our Box Office personnel will immediately begin processing full refunds for all ticket holders according to the following guidelines:
- Credit Card Transactions: The ticketing system will automatically credit the full purchase amount directly back to the original credit card.
- Cash, Debit, or Gift Certificate Purchases: If you purchased tickets in person at our physical counter using debit, cash, or Lougheed Centre gift cards, a member of our box office will contact you directly via phone or email to coordinate your reimbursement or apply an internal account credit.
Continuing the Spirit of Midnight Madness
While the Cargill Theatre stage will be dark on November 20th, we encourage all Camrose and Central Alberta residents to continue supporting our vibrant local economy. Midnight Madness remains a premier celebration across the City of Camrose and Camrose County. Please visit our exceptional local merchants, enjoy a delicious dinner at our community restaurants, and immerse yourself in the festive spirit of the downtown core.
Our team extends sincere gratitude to our series sponsor, Tracy Brandingen RE/MAX Real Estate Acclaim Series, and our show sponsor, OnTrack Kuntz & Company Inc., for their unwavering support and gracious understanding.
Most importantly, we thank you—our dedicated audience—for your patience, goodwill, and loyalty as we navigate these unexpected developments. We eagerly look forward to greeting you at our next holiday presentations, including Leahy: Celtic Roots & Christmas Cheer on December 3rd and Glob on December 20th. Tickets can be purchased on our website at https://camroselive.ca.
If you have specific ticketing inquiries or require additional assistance, please reach out to our team:
- Box Office Phone: (780) 608-2922
- Box Office Email: boxoffice@camroselive.ca
- Official Website: camroselive.ca